FREE STANDARD SHIPPING ON ORDERS OVER $19.99

FAQ

FAQ

Q: What’s the advantage of buying Bling My Thing products directly from your online shop?
A: We have every design in stock! And from time to time, we have special promotions you can benefit from!

Q: Do you do cases for models which are not shown in your website?
A: We are always happy to hear your suggestions, but for the time being, we only focus on accessories for iPhone models.

Q: I still have your iPad case! Don’t you have it for the newest model?
A: We currently only focus on smartphones.

Q: I found very cheap Bling My Thing products on the internet! Can you give me a better price?
A: Please watch out who sells cheap Bling My Thing products. There are many counterfeit and we do not recommend you to buy them. There is no guarantee that they use SWAROVSKI ELEMENTS, and the crystals are probably glued directly on the unprocessed surface, this means, they will come off very easily.

Q: I saw a Bling My Thing case in a shop. How do I know if the case is a genuine Bling My Thing product?
A: The most important thing is whether it is in the original Bling My Thing packaging. And all of our cases are branded with our logo on the case.

Shipping

Q: Wow! So the shipping is really free of charge?
A: YES! We send all our products to you worldwide at no extra cost.

Q: How long does it take for the shipping?
A: This depends on where you live. Please see our Shipping Information for more information.

Q: What service you use to send the goods?
A: The standard shipping is done by Thai Post.

Q: I need the case urgently for my friend’s birthday. Can you guarantee that it will get here on time?
A: We cannot guarantee the exact transit time, but if you are in a hurry, we suggest you to choose our Express shipping option during checkout process. This is the fastest shipping option for all international order. This international Express Shipping option is a flat- rate shipping option for $12.  Or if you purchase our product value greater than $119.99 USD in our shop, you will receive a complimentary FREE EXPRESS SHIPPING with your order. Please see our Shipping Information for more information.

Q: What do I need to pay for the customs?
A: This depends on your country. Please see Shipping Information

Q: I prefer to buy the products in my country. Can you help us?
A: Please send us an email and tell us where you are. We can let you know if there are any retailers nearby.

Payment

Q: What payment methods do you accept?
A: Currently we only accept payments through PayPal and most credit cards. Please go to www.paypal.com for more information.

Q: Is it safe to pay on your website?
A: Because we only accept PayPal, you will be taken directly to their site, which is one of the most secure online payment service in the world. Please go to www.paypal.com for more information.

Q: How can I trust you?
A: we have been doing business since 2005, and have a reputation to protect! If there is anything you are not happy about, we are always there to listen. Paypal also provides guarantee, so there is nothing to worry about!

Privacy

Q: What do you do with my private information?
A: Bling My Thing keeps all the information given by our customers privately, and they are securely stored in our database. See Privacy & Terms for more information.

Q: Will you give my private information to third parties?
A: We hate spam as much as you. Therefore we will never do that!

Returns

Q: Can I return the products to you? I don't like the design anymore
A: Yes you can, but please read our conditions in Returns and follow the instructions.

Q: Can I replace the case? I think I prefer another color!
A: Yes you can, but please read our conditions in Returns and follow the instructions.

Q: You sent me a wrong case! I did not order this!
A: This would rarely happen but if it happens, we would do our best to send you the replacement case as soon as possible. Please read our conditions in Returns and follow the instructions.

About Bling My Thing

Q: How do I know that your products use SWAROVSKI ELEMENTS?
A: Bling My Thing brand has been an official license partner of Swarovski AG since 2006. We were the first crystal customization company in Europe to obtain this licensing. Our customer ID at Swarovski AG is 153 0077. You can make an enquiry to Swarovski Headquarter in Wattens to get it verified.

Q: What makes Bling My Thing products the best fashion accessories for smartphones
A: Bling My Thing Collections are highly fashionable and at the same time, very functional. We use the best quality polycarbonate to mold the case at the optimal thickness to protect your smartphone AND crystals at the same time. All our crystals are placed inside crystal settings, fixed with custom-made glue by our skilled craftsmen. This way, crystals do not fall off from everyday use. We have been working on this for many years and we are still working on improving our quality everyday.